Seduction Policies
Please read the following conditions carefully, as they contain important information about website usage as well as your rights, remedies and obligations. By accessing and using this website, you acknowledge having read and understood these conditions and agree to be bound by them. Please review these conditions from time to time to be aware of any changes. If you continue to use this website after the new terms are posted, you will be deemed to have accepted the changes.
By using this website you confirm that you are of legal age in your country to consume goods and services intended for an adult clientele (18 and over in Canada).
Privacy policy
Boutique Seduction's mandate is the protection of your anonymity. All your personal data is protected and respected. Our shipments are discreet, in neutral packaging and impossible to identify. We are committed to respecting the trust you have in us by preserving this bond that unites us.
You will find below our complete policy on the protection of the privacy of Seduction customers. You will have the necessary information on the protection, collection, use, conservation and disclosure of your personal data that we have collected on our website, our social networks, our stores or at events (such as trade fairs purchases, promotional events or partnership collaborations).
Collection of personal information
The personal information we collect is information used to identify an individual and send promotional material. It is therefore information such as first and last name, residential and billing addresses, telephone number, date of birth, payment card information, purchase history and email address.
All information is collected via connection forms, purchase and/or refund transactions and any other interactivity established between you and our site, for example the newsletter.
Your information may be requested and used for marketing purposes. The collection and use of your information is optional and is not conditional on the processing of your purchases. Besides, you can unsubscribe from the newsletter or any other marketing process at any time.
We also use cookies to collect information about you.
Cookies are files left by your browser on your hard drive. These cookies not only allow your browser to remember your information (so that you do not have to enter it each time you visit), but also to provide information about your habits and those of other users. This information allows us to improve our platform based on usage preferences.
Right to object
You have the right to object to the processing of your personal data for the purposes mentioned during the collection.
Right of withdrawal
You have the right to request that your personal information be removed from, for example, a mailing list.
You have the right to request that your personal information be removed from the Seduction database, except in the following cases:
- When you have made a purchase, your personal information linked to the transaction must be kept for accounting registers.
- When you have an order in progress.
- - When you owe Seduction money.
Permission to access
At any time, you can request to consult your personal data collected and used by Séduction.
Right of rectification
You have the right to request the rectification, correction or completeness of your personal data if it is inaccurate or incomplete.
To exercise your rights, you can contact us at:
[email protected]
Head Office
1 450-490-6969
2912 boulevard Industriel, Laval (Québec) H7L 4C4, Canada
Use
We will use your personal data to manage your payments.
We will also use your data to process product complaints and warranty questions.
Your personal data is used to identify you, to validate that you are of legal age to shop online and to confirm your address.
Security
To protect your personal data, we take reasonable precautions and follow the industry's best practices to ensure it is not lost, misappropriated, accessed, disclosed, altered or inappropriately destroyed.
If you provide us with your credit card information, it will be encrypted using the SSL security protocol and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional standards generally accepted by the industry.
Minors
In accordance with Canadian law, individuals under the age of 18 are not authorized to use our services or our website. Furthermore, no minor can purchase products or services online or in stores.
Video surveillance
We do video surveillance in our stores for security reasons and to prevent loss and fraud. We may sometimes disclose information obtained through video surveillance to law enforcement officials.
Illegal activities
Our site reserves the right to cooperate with local, provincial, national and international authorities in the investigation of inappropriate or unlawful activities, which may require the transmission of personal information.
Purchasing policy
Terms and conditions
This website is the property of Seduction. Although every effort is made to ensure constant updating of information, Seduction does not guarantee or certify the absence of error or inaccuracy in its content, at any given time. By using this site, you accept your responsibility as a user, that is to say that your recourse in the event of a problem is to stop using the site. In any case, Seduction will not be held responsible for loss or damage arising from access to this site. Seduction declines all responsibility and cannot be held responsible for any virus or damage affecting your computer hardware or software due to access to this site.
Online purchase
By placing an order or a purchase on this site, you agree to the following conditions:
- You agree to pay
- You agree to pay any other costs related to your purchases of goods or services
- You must be 18 years of age or older to purchase
- You agree to accept an exchange or credit code in case of dissatisfaction; no refund will be processed.
All prices listed on the site are in Canadian dollars and all fees will be processed in Canadian dollars.
Price
The prices indicated online are not necessarily identical to those offered in stores, for various reasons.
Seduction is not responsible for typographical or photographic errors or omissions.
Security
Boutique Seduction makes safety a priority. In witness whereof it is prohibited to violate or attempt to violate the security of the Boutique Seduction site, including (but not limited to) accessing data which is not intended for you, by logging on to a server or an account to which you do not have permission to access, while trying to probe to explore or test the vulnerability of the system or the network in order to override the security measures or authentication without appropriate authorization. Any breach of system or network security may result in civil or criminal liability for you.
Gift cards
Any gift card is redeemable only in the online store or in the Seduction physical stores.
No gift cards will be refunded.
If the purchase amount differs from that on the card, one of the following situations will arise
- If the purchase amount exceeds that of the gift card, lthe customer will have to pay the difference using another payment method.
- SIf the purchase amount is less than that of the gift card, l the remaining amount becomes the new balance available for a future purchase.
Seduction gift cards have no service fee or expiration date.
To check the balance of a gift card, go to the store orclick here.